1. Introduction
Welcome to Plumbers Lisburn! These Terms and Conditions outline the rules and regulations for using our website and services. By accessing our website, you agree to comply with and be bound by these terms. If you do not agree to these terms, please refrain from using our services.
2. Definitions
- “We,” “Us,” and “Our” refer to Plumbers Lisburn.
- “You” and “Your” refer to the individual or business accessing our website or services.
- “Services” refer to all plumbing services facilitated through Plumbers Lisburn, including but not limited to leak repairs, drain cleaning, boiler repairs, and emergency plumbing services.
3. Services Provided
Plumbers Lisburn acts as a platform connecting customers with independent plumbing professionals. The plumbers who provide services do so on their own behalf, and Plumbers Lisburn acts solely as a facilitator. Any issues related to the services provided must be resolved between the customer and the plumber who carried out the work.
Our services include:
- Connecting customers with plumbers for boiler installation, repair, and servicing
- Leak detection and repair
- Drain cleaning
- Emergency plumbing
- General plumbing maintenance
Please note that Plumbers Lisburn does not directly perform plumbing services. Each plumber operates as an independent contractor and trades on their own behalf.
4. Appointments and Cancellations
When booking an appointment through Plumbers Lisburn, you agree to provide accurate information. Cancellations or rescheduling requests must be made directly with the plumber assigned to your job. We recommend providing at least 24 hours’ notice to avoid any potential cancellation fees that may be applied by the independent plumber.
5. Pricing and Payments
Plumbers Lisburn provides estimated pricing based on the nature of the job at the time of booking. However, the final cost of the service will be agreed upon between you and the independent plumber carrying out the work.
Plumbers Lisburn does not handle payments; all payments are made directly between you and the plumber. Any issues regarding pricing, invoicing, or payments must be resolved between you and the plumber.
6. Liability
As Plumbers Lisburn acts solely as a facilitator, we are not responsible for any damages, delays, or issues that arise from the services provided by independent plumbers. All plumbers operate as independent contractors and are responsible for their own work. Should any disputes or problems arise, they must be resolved between the customer and the plumber directly.
Plumbers Lisburn is not liable for:
- Delays in completing services due to circumstances outside of our control or the plumber’s control (e.g., weather, supplier delays).
- Work carried out by the plumber after the completion of the agreed service.
- Any damage or injury resulting from the plumbing services provided.
7. Use of Our Website
By using the Plumbers Lisburn website, you agree to use it for lawful purposes only. You are prohibited from:
- Violating any local, national, or international laws while using the website.
- Interfering with the security or functionality of the website.
- Using the website to transmit harmful or malicious content.
We reserve the right to block access to the website if misuse is detected.
8. Intellectual Property
All content on the Plumbers Lisburn website, including but not limited to text, images, logos, and design, is the intellectual property of Plumbers Lisburn and is protected by copyright and trademark laws. You may not use, copy, or reproduce any of the content without prior written permission.
9. Privacy Policy
Plumbers Lisburn is committed to protecting your privacy. We collect, store, and use personal information in accordance with our Privacy Policy. By using our website or services, you consent to the collection and use of your information as outlined in the Privacy Policy.
10. Independent Contractors
Plumbers Lisburn does not employ or manage the plumbers who are connected to customers through our platform. Each plumber operates as an independent contractor, and as such, Plumbers Lisburn is not responsible for their work or behavior. Any contractual relationship is solely between the plumber and the customer.
If there are any issues regarding the services provided, such as unsatisfactory work, delays, or disputes over payment, these must be taken up directly with the plumber in question.
11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Northern Ireland. Any disputes arising from the use of our services or website will be subject to the exclusive jurisdiction of the courts in Northern Ireland.
12. Changes to Terms and Conditions
Plumbers Lisburn reserves the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of our services or website will signify your acceptance of the updated terms.
